EXCHANGE POLICY
REFUND POLICY
- ou may exchange any item(s) of your order within 15 days from the date of receipt.
- The item(s) must be returned to us at our Head Office, in good condition (unused, undamagYed item & packaging with all its contents), with a copy of your receipt/order number.
- You will be able to exchange it, against any item(s) available in our establishment.
Head Office address:
ENP BRANDS Antelias, Center Emporium 797 Block B ground floor
Phone Number: +961 78 944452
- We carefully check all our items before delivering them to our customers in a good condition.
- You may have a refund for the item(s) you purchased, if received faulty, and reported to us within 48h of receiving your order. If no replacement item/part is available, you will qualify for a refund, if the item(s) is returned to us in good condition (undamaged packaging, with all its contents).
- You can report faulty, broken or damaged items to us:
by phone: +961 78 944452
by email: [email protected]